“This is a book that calls on leaders to put on their overalls, roll up their sleeves and start loosening the bolts of their organisations.  It invites in bravery and imagination to rethink organisations in a way that will make them fit for the future.” Review of My Steam Engine Is Broken

Tracey Camilleri, Associate Fellow, Programme Director, The Oxford Strategic Leadership Programme, Saïd Business School University of Oxford

“In today’s fast-paced business environment and the age of engagement and experience, delighting customers must be at the forefront of an organization’s strategy. This book is for anyone ready to do things differently, to ensure your business is engaging on an emotional level and building deeper personal connections with customers and key stakeholders.” Review of The Five Principles of Performance Thinking.

Simon Paris, CEO, Finastra